Frequently Asked Question

What will I be doing day to day ?

We are partnered with numerous Fortune 50 companies such as Verizon, DTV, and Frontier Communications. We support customer service, sales, and account management initiatives on behalf of our clients, working directly with their consumer base. You will engage directly with customers who have recently disconnected services, expressed virtual interest, or have created an online shopping cart. Your role will be to connect with customers, understand their needs, and either win back their business or close a new sale. This is a people-first, results-driven position.

Is this remote?

We currently do not offer remote opportunities. Our team collaborates face-to-face with client consumers to ensure a high-quality, personalized experience. This is a fully in-person role based out of our Tampa office at 10500 University Center Dr, 33612.

Do I need sales experience?

No experience is required! Training is provided from day one, with most members of our team not having a background in sales. We will invest in setting you up for success from the start with complete, comprehensive training.

Is there room to grow?

Absolutely! HMG is built on a promote-from-within philosophy. Our leaders and managers have earned their positions by consistently demonstrating dedication, outstanding performance, and a commitment to growth within the company. Leadership and management roles are currently held by team members who have worked their way up based on merit. With demands for expansion from our clients, we certainly have room for management and leaders to grow!

Work With a Company That Cares

Our commitment to people extends beyond business. We believe in building meaningful relationships, supporting our communities, and creating a positive impact wherever we can.